Returns & Exchanges
We want you to love your Slipsilk™ products as much as we do, which is why we offer a 30-day return window for items in their original, unused condition. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or removed from their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully place your unused items in their original luxury packaging to ensure they are protected during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 7-10 business days.